Our core values were proposed and written by our team in 2010, with the goal of identifying what characteristics made us successful—and what will help us continue to be successful as our company grows.
Communicate clearly and concisely. › Listen to others, be fully present in conversations. › Be honest and say what you believe. › Create a dialogue: ask questions and answer questions directly.
Provide outstanding customer service, internally and externally. › Be meticulous in execution, no matter how small the task. › Follow through.
Talk and act like an owner: bring up issues and propose solutions. › Be dependable, conscientious, and empathetic. › Ensure your intentions are in the best interests of kCura and our customers. › Be on time for everything.
Don’t be arrogant. › Give and receive direct, constructive, respectful feedback. › Own your own improvement: be honest about mistakes and learn from them. › Own your career: initiate development goals and conversations about new opportunities.
Take pride in doing great work and recognize wins. › Do it because you love it. › Be yourself. › Have fun and don’t take yourself too seriously.
Foster teamwork and collaboration across departments and with customers. › Contribute your point of view to help make the best decision, and actively support what’s decided. › Recognize others’ strengths and ask for help when needed.
Be resourceful and efficient. › Commit to constant process improvement. › Never lose a sense of urgency. › Use everyone’s time effectively. › Make meetings productive: set desired outcomes and assign owners for next actions.
“Being great at your job means attacking the tough problems in technology and our industry with enthusiasm, and getting satisfaction from making life better for our customers.”
“Our colleagues and clients are intelligent—we can learn from them by asking questions and digging a little deeper into the “how and why” of our software and industry, as everyone brings something different to the table.”
“We always have our team members in mind at kCura. We treat each other like internal clients, going above and beyond when delivering on any request. These gestures of thanks show our genuine appreciation for one another.”