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When a former employee of a hospital staffing agency was accused of stealing CRM data and supplying it to a competitor, Cozen O’Connor was hired to assist the U.S Department of Justice in prosecuting the employee and filing a civil case against the complicit competing agency. Faced with an expedited trial schedule and two million documents, the firm took a bold approach—they added more documents to the mix, using relevant ones as a seed set for Relativity Assisted Review, and then Analytics features like email threading and near-duplicate detection to quickly comb through the relevant documents returned by the system. Cozen O’Connor reviewed the documents in two weeks, ultimately narrowing them to one key email that helped prove their case.
Used Relativity Analytics to find 1 key document among 2 million, and increased their settlement offer by 10 times
When Hogan Lovells and Control Risks took on a major global investigation in Brazil, their goal was to untangle the story behind more than 650 custodians, comprising about 225 TB of data from 2,030 data sources, while maintaining close collaboration with more than 20 different stakeholder organizations. They had 5 months to file their client’s financial statements with the U.S. Securities and Exchange Commission (SEC), and knew they needed a centralized repository flexible enough to bring together a lot of different work streams, including non-electronic information, along with data analytics capabilities to help them reach the heart of the story. After collecting and imaging the data, the team put Relativity at the hub of the investigation to create a complete view of the story—cutting through irrelevant data in more than 30,000,000 documents, and prioritizing key information for the investigative team to review. The legal team quickly and accurately produced documents to multiple regulatory agencies in both the United States and Brazil, ultimately meeting their submission deadline and preventing their client from being delisted on the New York Stock Exchange (NYSE).
Used Relativity to remove 11 million junk files, and centralize the investigation
Sheehan Phinney Bass & Green thought they were in the clear after winning a $12 million judgment for their client, but when the defendant claimed to have no means of payment, they were tasked with locating any hidden assets. Identifying about 9 million documents from 30 different computers, Sheehan Phinney used filters in Relativity Processing and concept searching in Relativity Analytics to cull the data to 40,000 documents—a much more manageable data set for their review team of 4. Needing to form a clear picture of the defendant’s financials, the firm used email thread visualization to organize, code, and investigate several complex email threads, some with thousands of documents. The visualizations allowed Sheehan Phinney to identify key conversations and additional revenue streams, assets, and entities the defendant was using, thereby uncovering the attempt to deceive their client.
Eliminated 99% of the data, and pinpointed assets the defendant was hiding
A corporation involved in a multidistrict litigation (MDL) and their outside counsel were struggling to meet their discovery request because of an old email archive with limited search capabilities. They hired Gulfstream Legal Group to help. Having recently upgraded to Relativity 9.5, Gulfstream pulled the documents into their ECA workspace. With Relativity’s visualizations and dashboards built into ECA, they quickly saw that the original searches had been applied incorrectly, showing that 1.1 million documents needed review. They quickly reapplied the updated searches to their dashboard and pushed the relevant documents directly to review—only 80,000 documents in the end. Subsequently, the team used email thread visualizations to compare their data to documents received from a third party and found a key email conversation that fell outside the search terms, helping to prove their defense.
Used ECA and visualizations to eliminate more than 92% of the documents for review
A Discovia client faced an investigation in Russia that involved 159 custodians and required the collection of millions of documents in English, Russian, and a variety of other eastern European and Middle Eastern languages. After deduplication, search term iteration, and junk file analysis, Discovia was able to eliminate more than 93% of the collection, but still needed an English translation prior to reviewing hundreds of thousands of foreign language documents. They turned to LSI's Translation Plug-in for Relativity to automate and optimize the translation process. The documents were translated, and the client supplied a glossary to enhance machine translation for the Russian documents, reducing the relevant Russian file count from 74,492 to just 314 documents. A light manual edit was then run over the machine translations for a quality check.
LSI's hybrid translation process cut the standard cost of translations by 65%
Altep’s client needed to review a 5,000-document set within 24 hours, while also identifying and redacting confidential material like personal account information and Social Security Numbers. To allow their two reviewers to apply redactions more efficiently, Altep turned to Milyli’s Blackout application built on Relativity, where they used search terms and phrases to establish patterns and automate redactions in the document set. Altep then generated a detailed error report with Blackout to quality-check the redactions for accuracy, and completed the project within the timeframe without issues.
Milyli’s Blackout enabled Altep to auto-redact 55% of the documents
ECA & Investigation
A city entity partnered with Shepherd Data Services when they needed to respond to a public records request in conjunction with a pending litigation. With a collection of 1.2M documents, Shepherd recommended using Relativity ECA and Investigation to quickly and defensibly identify relevant documents. The team used dashboard visualizations to evaluate the impact of different search terms combined with filters, enabling them to identify less than 100,000 documents for review in one week. This workflow helped guide their decision making throughout the process and cut the overall cost of the project in half.
Shepherd Data Services culled out more than 90% of the 1.2M document collection using Relativity ECA and Investigation
Sheehan Phinney Bass & Green was hired to represent a founding member of a venture capital company in a separation compensation dispute. Dumped with 650,000 documents to review and a three-month arbitration deadline, Sheehan turned to Relativity Analytics. Using a combination of basic keyword searches, email threading, clustering, and categorization, the firm prioritized 30,000 relevant documents and identified several key emails that discredited the claims of a key witness for the venture capital firm.
Using Analytics, Sheehan eliminated 95% of the documents for review and earned a $1.2 million win for their client
When a state agency faced potential litigation related to an agency decision, they brought in Shepherd Data Services to help their team quickly produce an administrative record. Linear review was in progress, but with 466,000 records to sort through, projected turnaround time and resource requirements exceeded time and cost limitations. Shepherd devised a new workflow—using existing work product and analytics to identify ideal relevant documents for a pre-coded seed set in Relativity Assisted Review. This seed set trained the system to make informed coding decisions, allowing the team to review half of a million records with only four reviewers in less than four days.
Switching to an Assisted Review workflow saved their customer thousands of hours of work and more than $100,000
ECA & Investigation
Assisting a government agency in a contract dispute, Ballard Spahr received an overly broad collection of 2.8 million documents. The e-discovery team was challenged to eliminate most of the irrelevant documents during their ECA process, but traditional search and filter techniques resulted in too many irrelevant documents making it into review. By applying Analytics and using the new visualizations in Relativity 9.4, they were able to build a heat map that showed them where groupings of conceptually similar documents intersected with search terms, email domains, and key custodian metadata. This allowed them to quickly and confidently eliminate large numbers of documents that had keyword hits, but were otherwise irrelevant, ultimately reducing the reviewable population to 277,180 documents.
Ballard Spahr used a combination of search terms reports, Analytics, and visualizations during ECA to eliminate more than 80% of the collection
A financial institution seeking to complete an internal data management review within two months consulted Inventus to assign 3,000 unfiled documents—collected over the years from acquired companies—to 400 unique contracts. Using Relativity, Inventus built one source of information on the contracts, allowing them to update the contracts while simultaneously linking all of the relevant documents, significantly escalating the efficiency and accuracy of the review.
Using Relativity cut the average review time per contract down by 75%
A global law firm engaged elaw to provide a technology-driven solution that would enable their client to comply with a regulator’s demand for production within eight days. With a document set of 80,000—that could only be reduced to 46,000 after applying culling strategies—and a maximum review team of three, elaw devised a Relativity Assisted Review workflow that cut review time in half.
Using Relativity Assisted Review elaw saved their client more than $250,000 and ensured compliance with the regulator’s notice
Tasked with assessing a large financial institution’s liability in a money laundering investigation, Swiss FTS needed to reveal the truth surrounding more than 300 account managers and approximately 300,000 transactions. The team used Relativity to create a custodian-centric view of behaviors and relationships for a fast and flexible investigation.
Swiss FTS created an application to organize 23 million documents and help reviewers follow an investigative pattern of thought
Taylor Wessing, defense counsel in the multi-million dollar case Pyrrho v. MWB, consulted Millnet to find an approach to e-discovery that would allow their opponents to analyze more than 3 million documents in a way that would be proportionate to the sums at issue. Both sides agreed that refining the proposed workflow and employing technology-assisted review in Relativity would be the best method. Conservative estimates say the parties stand to achieve 90 percent savings in overall document review costs.
In a precedent-setting decision, the UK High Court granted judicial approval for the use of technology-assisted review, a first in the UK
A large Silicon Valley-based technology company with a global network of employees retained Kilpatrick Townsend to manage a complex legal hold involving more than 100 custodians. Hold notifications needed to be sent from the tech company’s general counsel, and tailored to fit the company’s laidback and tech-savvy style. Kilpatrick used Relativity Legal Hold to create unique content and a customized process that tracked all custodian responses and follow-ups—providing automated updates to stakeholders on a regular basis.
Kilpatrick launched the first legal hold within 1 week with an automated process that saved the client thousands of dollars
A Fortune 20 healthcare company involved DTI after they were given 6 weeks to process and review 1 Terabyte of data. DTI guided lead attorneys on the case through a Relativity Assisted Review workflow to ensure the project was completed on time and under budget.
DTI used Relativity Assisted Review to target responsive documents, shaving nearly 4 months and more than $600,000 off the estimated time and cost of manual review
DLS Discovery was hired to identify duplicate records among two related matters. By using near-duplicate identification, they were able to classify more than 500,000 of 1 million documents as duplicates and eliminate them from review.
Cut the data set in half to save their client nearly 1,150 hours of review time
Envision was asked to step in on an IP matter, which required processing, reviewing, and producing 45,000 documents with only four days remaining on a court-ordered deadline. They immediately developed a unique workflow using email threading, near-duplicate detection, categorization, and propagation that allowed them to serve up the most relevant documents to the two available reviewers and get the production out on time.
2 Reviewers were able to complete the work in 1 weekend using a customized Analytics workflow
A government agency client approached CDS to help with a fraud investigation in the financial services industry. Five hundred custodians had access to a file share totaling 6 TBs of data, and custodial information was not available. Relativity’s scout feature was used collaboratively by CDS and the custodians sharing this data store to quickly and remotely analyze file names and system metadata to get the data set down and run a defensible targeted collection.
During a short four-week period, the collaborative effort between CDS and the client reduced a 22 million document data set to 100,000
KrolLDiscovery's clients’ active workspaces contained huge volumes of data—some unnecessary for the case at hand—but it was expensive and cost-prohibitive to move non-critical data offline and then reprocess it. KrolLDiscovery built nearline—an application that helps users identify and set aside non-critical data on demand and then retrieve it on demand without reprocessing—on top of Relativity, so work product stays intact.
KrolLDiscovery's data storage costs are 50% cheaper with nearline than active storage, saving clients on overall review costs
Reilly Pozner LLP’s mass tort practice was exporting data out of Relativity to perform calculations for award scenarios, which was cumbersome and led to tracking and version control issues. Using the platform, they built an application that creates these scenarios and then converts Relativity data into numerical values to determine awards based on a chosen scenario. All analysis and project forecasts are performed within Relativity, so data never leaves Reilly Pozner LLP’s secure system.
Reilly Pozner LLP’s time spent during the settlement calculation went down 75%
Kilpatrick Townsend was approached by a new client days before the Fourth of July weekend to complete collection, processing, review, and production of 2.5 TBs of data in a short timeframe. To meet the client’s deadlines, the firm used Relativity Processing to filter out unnecessary data and process on a rolling basis, allowing reviewers to start analyzing documents immediately while processing continued in the background. Relativity ingested more than 6.7 million files. Kilpatrick was able to exclude 3.7 million irrelevant and duplicate files during the inventory stage alone.
Using inventory during Relativity Processing reduced data volumes by more than 55% allowing the first production to be completed in 10 days
After receiving an FTC second request regarding a potential asset sale, Evolver’s client had only four months to review 3.5 TBs of data. They estimated a linear review time of more than 62,000 hours. Instead, 34,000 documents were manually reviewed and Relativity Assisted Review was used to categorize 4.1 million records in six weeks. After the workflow was complete, more than 1.5 million documents were produced to the FTC.
Evolver saved their client more than $1 million by reducing manual review time by more than 50,000 hours
Platform and Analytics
A global financial institution—negotiating a multi-billion dollar sale of holdings—used Reed Smith’s litigation technology services team to analyze tens of thousands of contracts to determine the restrictions and obligations that would require consent from the contracted parties. With nearly 300 stakeholders across 33 countries, they built an application on Relativity to track the status of consent from required parties, and used analytics to group and manage similar types of consent requirements in one place.
Reed Smith completed the project in 1 month and successfully closed the deal
A telecom client was in the process of a merger, facing a second request that required them to quickly provide additional documents to the U.S. DOJ in an efficient and cost-effective manner. Compliance developed an Assisted Review workflow to efficiently review the documents in the allotted time, and Relativity Assisted Review provided the level of process transparency the U.S. DOJ needed.
Compliance tackled 1.2 million documents in a 60-day second request timeline
To migrate more than 200 cases to Relativity as soon as possible, Jackson Walker took advantage of Relativity’s open platform and built an application to handle the migration.
1.5 TBs of data were migrated in two weeks
Troutman Sanders wanted to reduce the manual effort of gathering information from various sources and providing that information in regular status updates to clients. They built SynQ—a custom application built on Relativity that connects with multiple data sources, pulls the data, and automatically aggregates it to provide a complete picture of all information.
Troutman Sanders saves 1000+ hours not having to manually gather the information needed to create reports for hundreds of clients
A large financial institution approached KrolLDiscovery to help with an ongoing legal hold and legacy data issue dating back to 2008. The legal holds were not effectively issued or managed, so they chose Relativity Legal Hold to get the project back on track. Using Relativity, KrolLDiscovery was able to import legacy contacts, create custom fields to document historical contacts, attach previously issued legal holds, and pull organized reports about the project.
KrolLDiscovery quickly imported legacy data to easily issue 5 legal holds containing 220 custodians
Unified had less than one month to locate, collect, and produce documents for a large project with a major supermarket client. They needed a legal hold solution that was easy to use and would ensure that all custodians would be notified quickly.
In 24 hours, Unified installed Relativity Legal Hold, ultimately identifying and collecting 200 GB of relevant data by the deadline
NightOwl Discovery needed a solution to provide real-time operational and administrative data about cases across their global operations. After evaluating and dismissing third-party products that would've cost $40 thousand annually, they developed a custom application in Relativity named Mission Control.
Mission Control tracks 417 unique project details and has reduced email communication regarding projects by 80%
Jones Walker handled the due diligence review of a 1.5 billion dollar merger of the country's top two death care providers. Before the merger could be finalized, the firm was called upon to substantially comply with an FTC second request that involved more than 25 review specifications and asked for written responses along with their production within 60 days.
Jones Walker collected, reviewed, and produced 3 TBs of data by the deadline
DTI hosted 70+ law suits-comprised of more than 45 million documents and 40 TBs of data—in a single repository, producing them all in Relativity without leaving the system.
In one single production, DTI produced 7.7 million pages living in 700,000 records
When faced with a financial investigation with an immediate auditor deadline, law firm Thompson & Knight turned to Inventus to help them quickly prioritize the most relevant documents—over the span of a single weekend—and then complete a full review.
In the end, the team reviewed just 2.5% of 1.8 million documents thanks to Assisted Review
Involved in a contract dispute, iDS needed to review 6 million documents, including several diverse file types. The U.S. DOJ requested they use computer-assisted review.
iDS saved $4 million and 6-12 months in review time
An internal investigation spanning 18 months and 23 email accounts yielded 3.6 million documents for review. Email threading, targeted searches, and de-duplication allowed the Simmons & Simmons team to save 350 work-days.
£263,000 saved on review
Looking to eliminate inefficiencies in processing and get their clients to review as quickly as possible, Troutman Sanders tested Relativity Processing and two other leading solutions.
Found Relativity to be 2x faster end-to-end with more accurate metadata and extracted text
As an Am Law 200 firm dealing with a wide variety of cases, Robinson + Cole needed a software solution that would streamline their e-discovery practice and allow them to go from processing to review faster.
Processed 1.9 million records and had them ready for review within 3 days
The EPA needed an easy-to-use tool to help them create a consistent and repeatable approach to FOIA requests. By assembling an e-discovery workgroup and leveraging Relativity, the agency has been able to lower costs, reduce risks, and speed up their processes.
uses Relativity to help respond to 10,000+ FOIA requests per year
Ricoh realized clients needed a reliable way to independently access important documents wherever and whenever they were needed. Using Relativity Binders, attorneys were able to browse, search, annotate, and send the latest versions of important case documents through their iPads.
receive last-minute document updates anywhere
NightOwl Discovery supported a securities litigation matter comprised of 13.9 million documents from 67 defendants, spanning 8.8 TBs of data. The court ordered that a large set of documents be produced in 30 days.
NightOwl Discovery produced 36.3 million pages of documents within the court-ordered time frame
A global firm tapped their own litigation support team to create a custom, easy-to-use project management application in Relativity.
15+ productivity-enhancing apps created in-house
When the U.S. Department of Justice investigated the Anheuser-Busch InBev merger, McDermott Will & Emery was called upon to review millions of documents that could be relevant to DOJ's requests for information.
Assisted Review saved their client over $2 million
Law In Order’s client was involved in litigation over an environmental matter. One lawyer, working with an independent consultant, was assigned to review the 778 GB of data collected for the case.
5,065 documents reviewed per hour
Challenged with rolling data and complex file types, Bricker used Relativity Processing, which reduced error resolution that formerly took 2 hours to 20 minutes, and allowed the team to begin review within an hour.
saved an estimated 40 hours of processing time
Seyfarth Shaw was managing the review of an entire state government's data for a complicated construction matter. The data was messy, but Seyfarth created a custom tagging workflow in Relativity to review the data for relevance while sorting it into folders on the state's servers for an information governance project.
200 GB reviewed and organized simultaneously
Dickinson Wright received a court-appointed deadline of 28 days to process, review, and produce the responsive documents from two hard drives—a total of 232,350 records.
from collection to review in 32 hrs
Womble Carlyle built and implemented a custom case management application within a Relativity workspace, allowing attorneys to access information about key people, chronologies, legal work product, issues, pleadings, and facts under one tab.
All important case information visible on a single page
Frustrated by technical complications, over-inclusive collections, and difficulty reaching remote custodians, Drinker Biddle & Reath wanted a better solution. Relativity Collection eliminated their hurdles and helped them work faster.
1.8 million files analyzed before collection in just 20 minutes
Facing growing data volumes, the Foley & Lardner team wanted to reduce their processing time of 48 minutes per gigabyte of data.
cut processing time by 50%
Oasis wanted to move away from multiple processing applications, while still meeting the needs of their largest and most complex projects. They were able to replace all of their legacy solutions with Relativity Processing while reducing costs and increasing performance.
25% reduction in hardware costs
During an ongoing insurance matter, the firm received an opposing production on a Friday afternoon to be reviewed by Monday morning. A single associate new to Relativity Analytics used clustering to meet the aggressive deadline over the weekend.
94% of the documents quickly eliminated as non-responsive
Analytics & Assisted Review
With a half-million document collection, an anticipated responsiveness rate of just 2%, and only 2.5 weeks to production, Innovative Discovery used Relativity Assisted Review and Analytics to help their clients efficiently get to the small population of relevant documents and meet their deadline.
documents to review manually reduced by 92%
Troutman Sanders faced a review of 742,000 documents. Of those documents, 441,362 were emails. Using email threading in Relativity, Troutman Sanders eliminated 148,329 emails with 84,224 attachments.
reduced reviewable dataset by 34%
When a single subject matter expert was faced with reviewing 500,000 documents for a medical insurance case, Dickinson Wright used Relativity Assisted Review to get through all of the material in mere hours.
$335,250 saved in review costs
Working on a second request, a litigation support provider and their client faced tens of millions of documents and a deadline of just two months for production. Relativity Analytics made it possible.
23 million documents reviewed in 33 days
In the middle of an investigation, a new custodian tripled the size of the potentially responsive data set. Relativity Assisted Review helped the team make use of previous work product to efficiently power through the new data.
documents to review manually reduced by 85%
Challenged with overly inclusive keyword searches in a civil dispute, an e-discovery service provider used Relativity Assisted Review to cut their client’s review costs in half.
saved client over £78,500
In a short time, Severson & Werson managed to reduce their electronic pile of 250,000 documents to 1,000 that could be immediately reviewed for depositions and trial by their most experienced attorneys.
50% reduction in review time